WheelTime quality truck care

Step up to WheelTime®

Experience a New Standard of Truck Repair

New England Detroit Diesel-Allison is a proud member of the WheelTime® network.

What is WheelTime?

WheelTime® is a network of nearly 200 technically proficient truck parts and service providers spanning all major routes across 50 states and Canada. Our system can capture a detailed service profile for customers using multiple locations. Your profile carefully tracks your specific needs, preferences and desired terms. WheelTime® providers are bound by the exclusive WheelTime® Promise, which includes objective metrics for measuring and delivering quality truck repairs. Consistent quality repairs are our top priority.

The WheelTime® Promise

Our Promise is framed by the six service performance metrics we track on every repair order at every WheelTime location.

  • An initial diagnosis within 2 hours.
  • Fast turnaround times.
  • Prompt notification of repair completion.
  • A cost estimate consistent with the final invoice.
  • A time consistent with when the unit is ready.
  • A truck fixed right the first time and backed by our Quality Truck Care Guarantee.

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