Service Survey (Online)

1. Was your contact with our Service Department handled courteously?*

2. During the repair, were our service personnel courteous and efficient regarding answers to your questions on the progress of your repairs?*

3. Was your job completed within the time frame discussed?*

4. If your job involved warranty, were you given proper explanation for any participation?*

5. Did we solve your problem without doing more than you thought was required?*

6. Was the job completed in accordance with the price quoted?*

7. Was the job completed to your satisfaction?*

9. Will you use our Service Department again, if the need arises?*

9. Would you recommend us to others?*

Do you have any additional comments you would like to share with us?

Name

First Last

Phone*

Ext.

Customer Number*

NEDDA Service Department Customer Satisfaction Survey