NEDDA Service Department Customer Satisfaction Survey 1. Was your contact with our Service Department handled courteously?* Yes No 2. During the repair, were our service personnel courteous and efficient regarding answers to your questions on the progress of your repairs?* Yes No 3. Was your job completed within the time frame discussed?* Yes No 4. If your job involved warranty, were you given proper explanation for any participation?* Yes No 5. Did we solve your problem without doing more than you thought was required?* Yes No 6. Was the job completed in accordance with the price quoted?* Yes No 7. Was the job completed to your satisfaction?* Yes No 9. Will you use our Service Department again, if the need arises?* Yes No 9. Would you recommend us to others?* Yes No Do you have any additional comments you would like to share with us?Name First Last Phone*Ext. Customer Number* All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.