MA 1-781-246-1810
ME 1-207-797-5950
RI 1-401-942-0062

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NEDDA Service Department Customer Satisfaction Survey

1. Was your contact with our Service Department handled courteously?*
- Yes
- No
2. During the repair, were our service personnel courteous and efficient regarding answers to your questions on the progress of your repairs?*
- Yes
- No
3. Was your job completed within the time frame discussed?*
- Yes
- No
4. If your job involved warranty, were you given proper explanation for any participation?*
- Yes
- No
5. Did we solve your problem without doing more than you thought was required?*
- Yes
- No
6. Was the job completed in accordance with the price quoted?*
- Yes
- No
7. Was the job completed to your satisfaction?*
- Yes
- No
9. Will you use our Service Department again, if the need arises?*
- Yes
- No
9. Would you recommend us to others?*
- Yes
- No
Do you have any additional comments you would like to share with us?
Name
First Last
Phone*
Ext.
Customer Number*

All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.

Corporate (MA)

90 Bay State Road Wakefield, MA
781-246-1810

Maine

432 Warren Avenue Portland, ME
207-797-5950

Rhode Island

One Southern Industrial Drive Cranston, RI
401-942-0062

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