NEDDA Service Department Customer Satisfaction Survey 1. Was your contact with our Service Department handled courteously?*YesNo2. During the repair, were our service personnel courteous and efficient regarding answers to your questions on the progress of your repairs?*YesNo3. Was your job completed within the time frame discussed?*YesNo4. If your job involved warranty, were you given proper explanation for any participation?*YesNo5. Did we solve your problem without doing more than you thought was required?*YesNo6. Was the job completed in accordance with the price quoted?*YesNo7. Was the job completed to your satisfaction?*YesNo9. Will you use our Service Department again, if the need arises?*YesNo9. Would you recommend us to others?*YesNoDo you have any additional comments you would like to share with us?Name First Last Phone*Ext.Customer Number* All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.