NEDDA Parts Department Customer Satisfaction Survey 1. Was your contact with our Parts Department handled courteously?*YesNo2. Did our personnel do all that was expected in helping you determine your needs?*YesNo3. Did we have everything you needed?**YesNo4. If we didn't have a part you wanted, did we give you a proper explanation as to why not?*YesNo5. If your parts need was an emergency, did our personnel give you different freight options and costs?*YesNo6. Did our personnel recommend other associated parts that may be needed in conjunction with the ones you were looking for?*YesNo7. Overall, were you satisfied?**YesNo9. Would you recommend us to others?**YesNoDo you have any additional comments you would like to share with us?Name First Last Phone*Ext.Customer Number* All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.