NEDDA Parts Department Customer Satisfaction Survey 1. Was your contact with our Parts Department handled courteously?* Yes No 2. Did our personnel do all that was expected in helping you determine your needs?* Yes No 3. Did we have everything you needed?** Yes No 4. If we didn't have a part you wanted, did we give you a proper explanation as to why not?* Yes No 5. If your parts need was an emergency, did our personnel give you different freight options and costs?* Yes No 6. Did our personnel recommend other associated parts that may be needed in conjunction with the ones you were looking for?* Yes No 7. Overall, were you satisfied?** Yes No 9. Would you recommend us to others?** Yes No Do you have any additional comments you would like to share with us?Name First Last Phone*Ext. Customer Number* All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.