NEDDA Service Department Customer Satisfaction Survey

YES NO
1.  Was your contact with our Service Department handled courteously?*
2.  During the repair, were our service personnel courteous and efficient regarding answers to your questions on the progress of your repairs?*
3.  Was your job completed within the time frame discussed?*
4.  If your job involved warranty, were you given proper explanation for any participation?*
5.  Did we solve your problem without doing more than you thought was required?*
6.  Was the job completed in accordance with the price quoted?*
7.  Was the job completed to your satisfaction?*
8.  Will you use our Service Department again, if the need arises?*
9.  Would you recommend us to others?*
Additional Comments:
* Name
* Telephone Number
Ext
* Customer #
All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.
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