NEDDA Parts Department Customer Satisfaction Survey

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1.  Was your contact with our Parts Department handled courteously?*
2.  Did our personnel do all that was expected in helping you determine your needs?*
3.  Did we have everything you needed?*
4.  If we didn't have a part you wanted, did we give you a proper explanation as to why not?*
5.  If your parts need was an emergency, did our personnel give you different freight options and costs?*
6.  Did our personnel recommend other associated parts that may be needed in conjunction with the ones you were looking for?*
7.  Overall, were you satisfied?*
8.  Would you use as again?*
9.  Would you recommend us to others?*
Do you have any additional comments you would like to share with us?
*Name
*Telephone Number
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*Customer #
All of us at New England Detroit Diesel-Allison, Inc. look forward to serving your future needs.
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